Heltti’s occupational health services are the choice of hundreds of small and medium-sized companies engaged in knowledge work. Our experts specialize in preventing and treating the challenges faced by people in mentally demanding jobs, as well as supporting the everyday work of small and medium-sized companies.
All occupational health service packages are available at a fixed monthly price, making it easy for you to budget and predict what occupational health care will cost your company.
Heltti is a 100% Finnish company owned by its employees and Finnish private investors.
A fixed price gives us a common goal: employees who are fit for work and predictable costs.
There are two ways to contact us—by phone or chat. Our nurses and doctors will take care of the matter immediately upon first contact, if necessary, or quickly refer you to the right help at Heltti’s reception, partner network, or insurance company.
We understand what causes stress in thought work and what increases resources. We support, among other things, mental overload, multiculturalism, hybrid work, internal motivation, and the development of intellectual skills with the services of Heltti and Filosofian Akatemia.
In order to identify potential risks at an early stage, we need to know you well. Being heard, multi-professional activities in line with our values, and proactive everyday support for SMEs (e.g., the supervisor channel) are at the heart of our collaboration.
You can choose service extensions for our packages, such as specialist doctors and their examinations, short-term therapy, and vaccinations. Service extensions are billed according to use.
Heltti’s service packages are designed for the needs of companies engaged in intellectual and thought work. All statutory occupational health care related to exposures that pose a particular risk of illness (e.g., statutory health examinations due to chemical exposure) is charged on a performance basis according to the time spent. If you are considering whether your industry would be a good fit for Heltti, please do not hesitate to contact Heltti’s sales team.
We charge for workplace surveys on a time-based basis according to the time spent, as they are one-off, less frequent collaborations. A basic workplace survey for a small workplace is carried out at the start of the collaboration and is typically updated every five years or earlier if working conditions change significantly. The basic workplace survey is usually carried out by an occupational health nurse.
Vaccinations and laboratory tests related to work or business trips.
Services provided via our partner network can be subject to additional charges for supplies, facility and invoicing fees, and evening/weekend surcharges. They are charged based on the partners’ effective price lists.
A one-time start-up fee will be charged for each new employee of your company, corresponding to the monthly price for one person.
A small administrative Kanta-fee will be charged for each entry in the Kanta-register.
If Heltti visits the Customer’s premises to provide services, Heltti will invoice the actual travel expenses incurred.
For appointments that are not canceled, our cancellation policy is 24 hours. Time spent ordering patient data, transferring data, or integrating systems.
Time spent on additional inquiries from Kela or combining different reimbursement applications.
DO HELTI’S OCCUPATIONAL HEALTH PACKAGES HAVE A MINIMUM BILLING LIMIT? – YES.
The minimum charge for small businesses’ fixed-price occupational health services is always for a minimum of two employees. Does the price change during the collaboration? We monitor the usage of services and update the price annually as needed. In price changes, we observe a three-month notice period. The termination notice for the agreement is three months.
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“Employees have been pleasantly surprised that occupational health is more present in everyday life than before. Heltti is a partner that aligns with our values.”
How does Heltti’s occupational health work? What does knowledge work mean? Here are some answers to the most common questions!
WHAT DOES KNOWLEDGE WORK MEAN?
Knowledge work refers to a form of work and tasks that focus on creative and analytical thinking instead of physical labor. It may involve tasks related to information management and processing, utilizing technological tools for creating, sharing, and analyzing information. Knowledge work is conducted in various work environments, such as offices, research laboratories, governments, and public administration. It may include activities like using computer programs, drafting reports, managing communication, and project management.
OCCUPATIONAL HEALTH SPECIALIZED IN KNOWLEDGE WORK
As the world evolves, the most common occupational health threat for knowledge workers is burnout, rather than physical ailments. That’s why knowledge workers need a genuinely caring partner who fights against burnout and understands the challenges of the mind. Someone who comprehends the unique aspects and stressors of knowledge work and suggests timely interventions. That’s exactly what we are at Heltti.
Heltti Occupational Health is suitable for knowledge work environments, such as offices, with workplaces located in Helsinki, Tampere/Pirkanmaa, Turku, or Oulu.
Heltti’s occupational health services are not suitable for companies in highly exposed industries, such as construction firms, or for companies without a workplace in a Heltti location.
Heltti’s offices are located on Mannerheimintie in Helsinki, in Keilaniemi, Espoo, at Yliopistonrinne in Tampere, in the city center of Turku, and in the city center of Oulu.
Heltti’s offices are open on weekdays during office hours. At Heltti’s offices, you have access to occupational health doctor, general practitioner, nurse, occupational health nurse, occupational health psychologist, and occupational physiotherapist appointments, as well as laboratory and therapy services.
In addition to Heltti’s offices, you have access to Heltti’s extensive partner network, which includes Aava and Mehiläinen’s locations nationwide. Partner locations serve in acute healthcare situations when Heltti is not nearby or when Heltti offices are closed in the evenings and weekends.
In HelttiLinja, nurses are available Monday to Friday from 7 am to 9 pm and on weekends from 9 am to 5 pm, while in HelttiChat, services are available Monday to Friday from 8 am to 4 pm. Our on-call healthcare professionals assess the employee’s situation, provide treatment advice, or schedule appointments, such as with a doctor, for further measures.
We charge an initiation fee from our starting occupational health customers, covering the basic workplace survey and the creation of an action plan. The initiation fee is €479 per company and is paid only once.
An initiation fee, equivalent to one month’s fixed monthly fee per person, is charged for each new employee. The employee’s initiation fee covers the costs related to starting.
DO HELTI’S OCCUPATIONAL HEALTH PACKAGES HAVE A MINIMUM BILLING LIMIT? – YES.
The minimum charge for small businesses’ fixed-price occupational health services is always for a minimum of two employees. Does the price change during the collaboration? We monitor the usage of services and update the price annually as needed. In price changes, we observe a three-month notice period. The termination notice for the agreement is three months.
The fixed monthly price always includes the services, appointments, and examinations mentioned in the service packages at Heltti and Heltti’s partners. The monthly price also includes the service fees for appointments. If you wish, we can together agree on additional services, such as vaccinations, separately, and we will invoice them according to our current price list.
The monthly price does not include the following fees:
Small government fees per entry for Kanta registrations.
For uncancelled appointments, we charge a reception fee if the cancellation is not related to illness.
Our cancellation policy for appointments is 24 hours, and for company events, it is 7 days.
Electronic billing is free of charge.
Late payment reminders and paper invoices are billed separately.
When a new employee starts in your company, we charge a one-time initiation fee, the amount of which equals the monthly fee for one person.
If Heltti visits the Customer’s premises to provide services, Heltti will invoice the actual travel expenses.
The up-to-date prices can be found in the attached price list of the contract. When you order occupational health services, we will charge a one-time initiation fee. The initiation fee includes a workplace survey and an action plan, which are necessary for obtaining Kela reimbursements for occupational health services.
Does your company have health expense insurance, or are you planning to get one? All Heltti’s occupational health service packages can be combined with health expense insurance.
The guidance for insurance services primarily takes place through Heltti. This ensures that essential information is transferred between Heltti and insurance partners.
If you already have insurance or are considering one, contact us, and we will make sure that the insurance and our service packages align well!
CAN YOU GET KELA REIMBURSEMENTS FOR HELTTI’S OCCUPATIONAL HEALTH SERVICES? – YES.
Kela does not reimburse the fixed monthly fee, but reimbursement can be applied for all recorded events, appointments, and examinations that qualify for Kela reimbursements in Heltti and our subcontractors.
We compile the events required for Kela reimbursement annually for the customer’s Kela reimbursement application, allowing the customer to apply for Kela reimbursements for Heltti services.
The preventive occupational health care reimbursement is 60%, and the medical care reimbursement is 50% of approved costs. In the Huolehtija and Edelläkävijä packages, the average Kela reimbursement for our customers has been approximately €20/month/person.
Service expansions are services provided by Heltti that you can order as contract expansions to offer support to your employees or your entire organization. Service expansions are not included in the fixed monthly fee; instead, they are invoiced based on usage. Service expansions can be added to Caretaker and Forerunner service packages during the ordering process or later during the collaboration.
The most popular service expansions include:
Specialist Doctor Services: Specialist doctor consultations with necessary examinations, up to 3 times per year per employee.
Vaccinations: Vaccinations included in the national vaccination program and seasonal influenza vaccination.
Short Therapy: Short therapy with a referral from a Heltti doctor or psychologist, 5-10 times per year per employee. Typically, about 7% of employees may need short-term therapy.
Therapeutic Physiotherapy: Therapeutic physiotherapy sessions with a doctor’s referral, up to 5 times per year per employee.
Minor Surgical Procedures by General Practitioners: Minor surgical procedures at the level of a general practitioner, such as stitching wounds, removing moles, or cysts under local anesthesia.
84% of our occupational health clients are small businesses (which equals over 700 organizations)
Customer story: Valote
The first occupational health service for a growing company
When a company is hiring its first employee, obtaining at least statutory occupational health care quickly becomes relevant. But how do you choose the right partner? And can occupational health also provide assistance remotely?
Reasonable
