Heltti’s tools and digital services for occupational health clients

CUSTOMIZED REPORTING AND DATA ANALYTICS

The customer team formed by Heltti’s experts from various fields analyzes data according to the customer care model 1-4 times a year. The report provides insights into your organization’s data, benchmark data, and information related to work capacity management. Behind it is Heltti’s unique data collection method based on subtle signals from every contact point. With the data, we can identify those at an early stage of work capacity risk and offer proactive support before the situation escalates.

CONTACT PERSON AND SUPERVISOR CHANNELS

At the heart of our collaboration is low-threshold communication with both HR and supervisors. We provide dedicated communication channels for HR representatives and supervisors in MyHeltti to connect with Heltti’s occupational health team, making communication, especially regarding work capacity issues, easy.

At Heltti’s customer service channel our customers receive assistance with, among other things, contract and billing matters.

HELTTIVIEW-PORTAL

HelttiView -customer portal is a tool for customer company representatives to conveniently manage various aspects of the partnership, such as:

• Member information updates (can also be implemented through integration with the HR system)
• Reviewing contract and customer information
• Secure transmission of documents.

MYHELTTI SERVICE & APP

MyHeltti is a tool where you can find everything related to your well-being and connect with professionals from various fields at Heltti. MyHeltti is available to you 24/7, both as a mobile app and a web version.

What can you find in MyHeltti?

• All matters related to your Heltti membership and the services available to you
• You can contact and communicate through HelttiChat or the Occupational Health Messaging channel
• View your appointments, office locations for visits, and easily start a remote appointment
• Access digital surveys, well-being libraries, and digital coaching.

DIGITAL CHANNELS

We are here for you! Your own health team is ready to assist with non-urgent matters related to your work ability and health. Don’t hesitate to send us a message about any health concerns on your mind. Send a message to your occupational health nurse through the Occupational Health Messaging channel in the MyHeltti service.

For urgent matters, you can reach a nurse directly through HelttiChat and HelttiLine and receive immediate expert assistance. During the same contact, if needed, you can also get guidance and schedule further examinations. HelttiChat is available in the MyHeltti service on weekdays from 8 am to 4 pm. HelttiLine serves at the number +358 20 1470 770 on weekdays from 7 am to 9 pm and on weekends from 9 am to 5 pm.

LIBRARY OF CONTENTS, ONLINE COURSES, AND MATERIALS

MyHealth Surveys: You can find your personal health and occupational stress factor surveys in the MyHeltti service. A personalized follow-up care path will be defined based on your survey results.

Well-being Library and Digital Coaching: By logging into MyHeltti, you have access to digital coaching, videos, and other content created by our experts focusing on sleep, nutrition, exercise, and recovery. Start digital coaching when it suits you best and improve your well-being!

At with.heltti.fi, you can find information, support, and therapy for mental well-being – available 24/7. Explore content created by experienced and popular therapists and psychologists on various mental health and well-being topics