Frequently asked questions about occupational health care

Does occupational health care and the terminology jungle feel complicated? Our experts have gathered answers for you to the most common questions.

When is occupational health care mandatory? What is a workplace assessment? Should the same services be offered to all employees? Occupational health care and its practices raise various questions for employers and employees alike. At Helt, we aim to make the jungle of occupational health care clearer.

Read questions and answers here

Explore Heltti’s occupational health care.

About occupational health care in general

What does mandatory occupational healthcare mean?

Mandatory occupational health care means that occupational health is regulated by law in Finland, and it must be arranged as soon as you hire your first employee.

Mandatory occupational health care must also be provided for part-time and fixed-term employees.

Am I, as a self-employed entrepreneur, entitled to occupational healthcare services?

For entrepreneurs themselves, organizing occupational health care is voluntary but recommended, as illness is one of the greatest risks for an entrepreneur.

Is it required for all employees to have the same extent of occupational health agreement?

All employees must have an equal extent of occupational health agreement.

All company employees should have equal access to occupational health services, and different employee groups cannot be treated differently. The services should be provided to employees free of charge.

Should the company also include individuals on a probationary period in the occupational health care records?

Yes, individuals on a probationary period are also included in the occupational health care records.

Occupational health services must be offered equally to all employees under employment.

We have part-time employees who also work elsewhere. Do we need to offer them occupational health services as well?

Yes. All company employees should have equal access to occupational health services, even if they work elsewhere. Occupational health is an obligation that applies to every employer.

Does the employer need to provide occupational health care for an employee during parental leave, family care leave, or study leave? What about during temporary layoff?

Yes, the employer is required to provide at least the statutory occupational health care for employees on parental leave, family care leave, and/or study leave. If desired, the employer can offer more comprehensive services such as medical care services for employees on study leave, family care leave, and during temporary layoff.

In summary:

  • An employee on parental leave must be offered at least the statutory occupational health care.
  • An employee on study leave must be offered at least the statutory occupational health care.
  • An employee on family care leave must be offered at least the statutory occupational health care.
  • An employee on temporary layoff must be offered at least the statutory occupational health care.
We have students as employees who also have access to student health services. Do we need to provide them with occupational health services as well?

Yes. All company employees should have equal access to occupational health services, even if they also have student health services. Occupational health is an obligation that applies to every employer.

Some employees are independent professionals through their own companies, without an employment relationship with us. How should occupational health care be arranged?

Occupational healthcare should be arranged for employees in an employment or official relationship. Independent professionals can choose to obtain occupational health care from the service provider of their choice.

If they wish, independent professionals can explore Heltti’s occupational health care services for entrepreneurs.

Heltti’s occupational health care for entrepreneurs and freelancers.


Become familiar with occupational healthcare terminology

What is a workplace assessment?

A workplace assessment maps the needs, resources, hazards, stressors, and working conditions of the workplace.

The workplace assessment also offers us an opportunity to become acquainted with your workplace and your team. If necessary, we can introduce ourselves to the staff, share information about our services, and address any practical questions related to Heltti.

When and how is the workplace assessment conducted?

The workplace assessment is conducted whenever services begin with a new occupational health partner and is renewed every 3-5 years or if there are significant changes in the work unit’s operations. The workplace assessment is carried out through a physical meeting, regardless of whether the company has its own facilities available.

Your occupational health nurse will get in touch with you after the contract starts and will arrange the timing of the workplace assessment with you. The goal is to conduct the assessment within 3 months of the service commencement in collaboration with occupational health.

The workplace assessment is always conducted with a new occupational health partner, even if it has recently been updated with the previous occupational health service provider.

What is an action plan and what does it include?

An action plan is a current plan for occupational health care services, created in collaboration with the client and based on an up-to-date workplace assessment. It outlines the needs and actions arising from the working conditions, as well as the objectives set for collaboration between the parties.

The action plan is updated annually.

The plan includes, among other things, agreed-upon sick leave practices, practices related to monitoring work ability and early support, the referral process for treatment, and similar measures.

According to the law, the employer is required to have a written action plan for occupational health care (1383/2001, §11). The workplace action plan can be part of the occupational safety and health action program (738/2002, §9) or be incorporated into another development plan prepared by the employer.

What is the difference between an occupational health care action plan and a company's business plan? Do both need to be in place?

According to the law, the employer is required to have a written action plan for occupational health care (1383/2001, §11). The workplace action plan can be part of the occupational safety and health action program (738/2002, §9) or be incorporated into another development plan prepared by the employer.

The company is responsible for independently creating the business plan.

What is risk assessment?

Work risk assessment provides an overall view of the workplace’s occupational safety and occupational health status, as well as its development needs.

The obligation to identify hazards is based on the Occupational Safety and Health Act (Section 10: Identification and assessment of work hazards) and applies to all employers regardless of industry and the number of employees.

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